Please Note: Due to the lowest prices we have on Nicole Lee Handbags, we regret to say that we can't extend our promise to this brand.
When a shipment is delayed beyond the 10th business days* to leave our facility.
First, we look at the option you had chosen during the check out and we honor our 50% OFF SHIPPING in these conditions:
50% OFF SHIPPING
1. You chose option # 4:
I WILL ACCEPT 50% SHIPPING AS STATED IN "OUR PROMISE" POLICY WHEN IT'S RE-STOCKED IN LESS THAN 30 DAYS (PLEASE READ OUR PROMIS POLICY).
2. You chose option # 5:
5) PARTIALLY SHIP WHAT'S AVAILABLE AND YOU CAN SHIP THE REST WHEN IT'S BACK IN STOCK FOR 50% OFF SHIPPING AS STATED IN "OUR PROMISE" POLICY IN LESS THAN 30 DAYS.,
FREE SHIPPING:
In case we run out of stock on any item and we could not ship you within the 10 business days, we will offer you if you still want to continue with your order up to 30 days.
Shipping maximum discount offer is $20 for entire order as a gift certificate.
Valid only when shipping and billing adresses are the same.
Voided for P.O.Box address.
These two compensations are valid only for original priced items: we are flexible to make it work to your advantage and apply the original price, if either the FREE or 50% shipping is a better deal.
Please note, if we contacted during the 10 business days, and it took 3 days for example to respond, these 3 days will be added to 10 days grace period.
Any delays by carrier, or act of God such as bad weather which caused electricity outage is not our responsibility. Compensation will be voided in such cases.
We have the right to refuse any compensation to any customer we experience he/she is trying to abuse it.
* Please read our processing time procedure in F.A.Q page during major holidays.
We are always happy to hear constructive criticism and your opinion matters to us. After you receive your bag in few days, you'll get an email for a review. We appreciate you taking less than 2 minutes to hear back from you.
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